Strategic Internal Communications for Government has ended
Strategic Internal Communications for Government
September 26 - 28, 2017
Washington, DC
Back To Schedule
Wednesday, September 27 • 3:55pm - 4:30pm
Connecting With A Remote Workforce - Closing The Gap With An App
Transporation Security Administration

Sign up or log in to save this to your schedule, view media, leave feedback and see who's attending!

Feedback form is now closed.

Hear the story of the development, execution and current success of TSANews; the employee app for personal iPhones and Android devices.


TSA is 60,000 employees strong who work mostly at TSA checkpoints, airport baggage rooms and along thousands of miles of tracks, pipelines and highways without regular access to government-issued computers or phones. They take fierce pride in their national security mission, yet often feel disconnected and sometimes wary of leadership because they do not receive regular updates.


After years of pushing against very tough cybersecurity rules, the Transporation Security Administration (TSA) broke through to finally publish an app for employees in March of this year - 2017. Learn how this employee app closes the gap between leadership and the tens of thousands of remote employees, including:


  • Challenges and succes of the app
  • Tapping into employee preferences and needs
  • The benefits of the app
  • How TSA's philosophy and values have led to their success
  • The next steps: it's an "in" to re-engage local leaders with local communications strategic planning


Neil Bonner, Director, Brand Chief - Agile & Mobile Services

Transportation Security Administration

avatar for Neil Bonner

Neil Bonner

Branch Manager - Agile & Mobile Services, Transportation Security Administration
Neil Bonner has 30 years of IT leadership experience and is a recognized technology evangelist leading and executing complex and multi-disciplinary projects at all organizational levels. Currently he is the Agile & Mobile Services branch chief within the Office of Information Technology... Read More →

Wednesday September 27, 2017 3:55pm - 4:30pm PDT
Westin Crystal City, Crystal V & VI, 2nd Floor 1800 Jefferson Davis Highway, Arlington VA 22202

Attendees (2)