If you’re like most in the public relations field, you are blessed (or cursed) with the natural ability to think ahead. Whether it is planning for a major event that involves complicated communication, or you are in a discussion about the future of your organization, your brain is constantly thinking at least one step ahead of what’s being planned or discussed. This session will help you learn how to be a better listener, concentrate on the conversation, and provide you tips to respond based on the information you actually heard.
Following this discussion, you’ll gain an understanding on how to successfully:
Marisa Ellison, Communications Manager
MO Department of Transportation